Terms and conditions

01Scope

These terms govern use of the Remotezai website, presented by ACTIVETECH. The website provides information about remote inspections and lets you request further details or a demonstration. Use must comply with these terms and applicable law.

02Enquiries and demonstrations

When submitting a request, provide accurate information and contact details you are entitled to use. We will reply to understand your needs and, where appropriate, arrange a demonstration. Submitting a form does not place an order, create a service contract or guarantee availability.

Commercial platform access, pricing, purchased features, service levels and responsibilities are set out in specific conditions agreed with the customer.

03Responsible use

Do not use the website for unlawful purposes, submit misleading content, disclose third-party data without authority, disrupt the service or attempt to access restricted areas without permission. Do not send inspection images, passwords or sensitive information through the form.

04Content and intellectual property

Website content, brands, graphics and materials belong to their respective rights holders. You may browse the website and share links to its pages. Reproducing, adapting or commercially exploiting content requires permission or another legal basis, with due respect for third-party rights.

05Information and service use

Descriptions and images illustrate possible uses and may change. They do not replace a technical assessment, expert inspection or professional judgement. Each organisation must assess whether a remote inspection is suitable, ensure lawful participation and review the evidence before making a decision.

Obligations concerning sessions, recordings, reports and platform use are defined in the service conditions applicable to the customer relationship.

06Availability and links

We aim to keep the website available and its information current, but errors, interruptions and changes may occur. External websites linked from this site have their own rules. Nothing in these terms excludes liability or rights that cannot lawfully be limited.

07Privacy, changes and applicable law

Data handling and cookie choices are described in the privacy policy. These terms may be updated on this page with a revision date; an update does not by itself amend existing contracts.

Portuguese law applies, without prejudice to mandatory provisions and rights applicable to you. Please contact us using the details below to discuss any questions or resolve an issue.